THERE 'S STATE OR COMPORTAMENTOVOLUTO OR NOT WANTED IN THE INTERACTION OF A SITUATION THAT DOES NOT SEND A MESSAGE AND NOT TO BE READ AS A MESSAGE FROM SOMEONE ELSE. CAN NOT BE 'NOT TALKING. ACTIVITY ' OR INACTION movement or immobility 'WORD OR IMPLIED VALUE OF MESSAGE ARE, CAN NOT AFFECT OTHER CYCLE' DO NOT REPLY. SCHEDULE OF FUNDAMENTAL COMMUNICATION
reference (context)
message
producer ---------------------- recipient
channel (contact)
code
The effective communication is a circular process: the sender encodes, emits, sends the information to the recipient listens, decodes, interprets, processes and in turn, by issuer, encoding the return message / response / feedback that comes back to receiver that decodes the first station hours, etc..
COMMUNICATION AND 'EFFECTIVE WHEN RECEIVING AND MODIFY EMITTENTESI try to understand. A CULTURE OF RIGIDITY FLESSIBILITA'COMBATTE 'self' is self-centered, precisely because he COMMUNICATE WITHOUT NOTICE AND CHECK IF ITS 'well understood by the interlocutor.
COMMUNICATION HAS AN ELEMENT OF CONTENT AND AN ELEMENT OF THAT REPORT AND RANKING DETERMINE THE CONTENT.
The verbal code transmits the contents of the communication through words.
The code is non-verbal communication aspect of the report.
NON-VERBAL CODE:
GESTURE SPACE AND PLACEMENT (position in relation to the other, distance, guidance, direction, voltage, open / close)
POSTURE
LOOK
CONTACT VOICE
general attitude of effective listening:
- NOT READY TO REPLY-NOT READY TO contradiction NOT READY TO REFUSE A-PRIORI READY TO WELCOME THE NEEDS / No Information and module on the other, reformulated CONTENT
matching
intrapersonal level is listening to if suitable for your every mood, feeling and integrating experience. At the interpersonal level is the freedom to communicate themselves. There is no difference between verbal and nonverbal code.
communication barriers:
- BE INAPPROPRIATENESS
- GIVE ORDERS
- THREATEN
-
OFFER SOLUTIONS - JUDGE
- INVESTIGATE
- Ridiculed
- INTERPRET
- CONSULAR
- MINIMIZE
"The counseling is a strategy to help more profound than intuitive aid (...). It develops "Rogers on the original intuition according to which if a person were to experience the best way to come to her aid is not to tell him what to do (making sure only the intellectual content of that advice: that really is" sensible " compared to the situation) but rather to help them understand the situation and handle the problem alone and taking full responsibility for any of the choices. "
(R. Carkhuff, The Art of help, Introduction to the Italian edition of F. Folgheraiter)
Triad ROGERS: THE PROVISIONS OF PERSONAL OPERATOR AID
- authenticity or spontaneity (l ' operator does not deny his true personality, but expresses it, only to be freed from destructive attitudes inherent type)
- unconditional acceptance or unconditional positive regard (the person is accepted regardless from what he thinks, does, or says, only for what it is and his motivation to change)
- empathic understanding (the ability to put yourself in another's place, to see the world as he sees it . Neither sympathy nor diagnostic acumen, but a mix of emotion (affective involvement), and perceptual intelligence.
helper SKILLS IN THE REPORT
- WARNING (physical attention, observe, listen. Porta, in response, the involvement of ' helpee)
- meeting (the content, the feeling, the meaning. Gate Exploration)
- CUSTOMIZE (meaning, problems, objectives. Leads to understanding)
- START (objectives, programs, deadlines, and reinforcements, steps and verify. Leads to action) THREE WAYS TO RESPOND
- CONFIRM ("I go right as you are") - fail ("in the definition of you do not go well ") - disconfirmation (" you do not exist ")
existential position
- Aggressive (I win you lose) - LIABILITIES (I lose you win) - depressive (I lose you lose) - ASSERT (I win you win ), directing the energy and passive aggressive.
soon Luciana
reference (context)
message
producer ---------------------- recipient
channel (contact)
code
The effective communication is a circular process: the sender encodes, emits, sends the information to the recipient listens, decodes, interprets, processes and in turn, by issuer, encoding the return message / response / feedback that comes back to receiver that decodes the first station hours, etc..
COMMUNICATION AND 'EFFECTIVE WHEN RECEIVING AND MODIFY EMITTENTESI try to understand. A CULTURE OF RIGIDITY FLESSIBILITA'COMBATTE 'self' is self-centered, precisely because he COMMUNICATE WITHOUT NOTICE AND CHECK IF ITS 'well understood by the interlocutor.
COMMUNICATION HAS AN ELEMENT OF CONTENT AND AN ELEMENT OF THAT REPORT AND RANKING DETERMINE THE CONTENT.
The verbal code transmits the contents of the communication through words.
The code is non-verbal communication aspect of the report.
NON-VERBAL CODE:
GESTURE SPACE AND PLACEMENT (position in relation to the other, distance, guidance, direction, voltage, open / close)
POSTURE
LOOK
CONTACT VOICE
general attitude of effective listening:
- NOT READY TO REPLY-NOT READY TO contradiction NOT READY TO REFUSE A-PRIORI READY TO WELCOME THE NEEDS / No Information and module on the other, reformulated CONTENT
matching
intrapersonal level is listening to if suitable for your every mood, feeling and integrating experience. At the interpersonal level is the freedom to communicate themselves. There is no difference between verbal and nonverbal code.
communication barriers:
- BE INAPPROPRIATENESS
- GIVE ORDERS
- THREATEN
-
OFFER SOLUTIONS - JUDGE
- INVESTIGATE
- Ridiculed
- INTERPRET
- CONSULAR
- MINIMIZE
"The counseling is a strategy to help more profound than intuitive aid (...). It develops "Rogers on the original intuition according to which if a person were to experience the best way to come to her aid is not to tell him what to do (making sure only the intellectual content of that advice: that really is" sensible " compared to the situation) but rather to help them understand the situation and handle the problem alone and taking full responsibility for any of the choices. "
(R. Carkhuff, The Art of help, Introduction to the Italian edition of F. Folgheraiter)
Triad ROGERS: THE PROVISIONS OF PERSONAL OPERATOR AID
- authenticity or spontaneity (l ' operator does not deny his true personality, but expresses it, only to be freed from destructive attitudes inherent type)
- unconditional acceptance or unconditional positive regard (the person is accepted regardless from what he thinks, does, or says, only for what it is and his motivation to change)
- empathic understanding (the ability to put yourself in another's place, to see the world as he sees it . Neither sympathy nor diagnostic acumen, but a mix of emotion (affective involvement), and perceptual intelligence.
helper SKILLS IN THE REPORT
- WARNING (physical attention, observe, listen. Porta, in response, the involvement of ' helpee)
- meeting (the content, the feeling, the meaning. Gate Exploration)
- CUSTOMIZE (meaning, problems, objectives. Leads to understanding)
- START (objectives, programs, deadlines, and reinforcements, steps and verify. Leads to action) THREE WAYS TO RESPOND
- CONFIRM ("I go right as you are") - fail ("in the definition of you do not go well ") - disconfirmation (" you do not exist ")
existential position
- Aggressive (I win you lose) - LIABILITIES (I lose you win) - depressive (I lose you lose) - ASSERT (I win you win ), directing the energy and passive aggressive.
soon Luciana
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